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Hotel Waterloo & Backpackers|Wellington Budget Accommodation

Welcome to the Hotel Waterloo – Budget Accommodation Wellington, NZ

You’ll find a warm welcome at our comfortable and clean Art Deco heritage hotel. We offer a wide range of hotel and dormitory rooms at great value rates.

The hotel is conveniently located next to all major travelling connections (rail, sea and road) as well as being a short walk from Wellington city’s retail shops and major tourist attractions.

Enjoy our on-site café for an affordable breakfast, lunch and dinner. The hotel also has a popular bar with pool tables, sky sport features and some of the best beverage prices in the city.

We specialise in catering for groups on school excursions, sports tours or club events and can tailor a package to suit your budget. Our in-house travel desk offers free bookings for all your transport and tour requirements.

"Extremely understanding and helpful management!"

Lily p, 5/5 Reviewed 2nd May 2018 on TripAdvisor.com

" I had Wellington as the starting point of the North Island itinerary. I was going to catch the ferry from Picton to Wellington and then a bus to Rotorua so Waterloo was a perfect choice, 1 minute away from the ferry terminal and half a minute from the Bus stop. I experienced the distinctive service at Waterloo a week before actually arriving in Wellington. I was injured in a bike accident in South Island and I didn’t know if I was going to be able to continue my trip as planned or not. So, I called 5 hotels/hostels that I had booked at that stage to let them know I might need to shift or cancel my booking due to the accident. I got the same answer from 4 of them: “you must contact the online agent (Expedia, Booking.com and Hostelworld) and ask for a modification, which is subject to availability and there will be a penalty to cancel or modify a prepaid or nun-refundable booking.”
When I called Hotel Waterloo, I spoke to the front office manager who enquired about the accident, wished me a speedy recovery, reassured me that my booking at Waterloo was going to be shifted or cancelled (if necessary) free of charge, and finally, asked if I needed an easy access bathroom during my stay at Waterloo. To me, this was a good example of great customer service and a hotel/management that actually cares about the customers.
While staying at Waterloo, I had a chance to speak to the front office manager, Cyrus, a true gentleman, who gave me a few tips on how and where to seek medical care while in New Zealand and he even helped me with the paperwork for my travel insurance. Reception staff were also very helpful in finding me some information and answering my questions.
I have travelled across the North Island and stayed at 5 different hotels/hostels over the past two weeks. None of them can be compared to Waterloo. I highly recommend staying at Hotel Waterloo and I can guarantee that the management and staff will look after you much better than what you could imagine.

Facilities

  • 24 hour reception and secure lockers
  • Downtown House Bar and pool table area
  • Café serving breakfast, lunch and dinner
  • TV lounge and dining room
  • Non-smoking rooms
  • Wi-Fi (1GB per 24 hours)
  • Linen supplied in bunkrooms as well
  • Sky TV channels (for hotel rooms)
  • 24h fully equipped guest kitchen
  • Laundry facilities for our guests

CONTACT

CONTACT

DEALS

DEALS

GROUPS

GROUPS

CAFE & BAR

CAFE & BAR

WELLINGTON

WELLINGTON
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